Concept of customer service

Integrity management, the pursuit of excellence, caring service, customer satisfaction, from the subtle sake of users, to provide customers with quality products and services, in order to create a safe, good living and production environment.

Customer Service Center

Tianbe Motors Customer Service Center is one of the sectors is very important. Her main job is to: accept customers integrated business consulting, technical support for customers; acceptance, coordination, handling customer complaints and solve difficult problems of customers; actively communicate with customers, contacts, to understand the feelings and needs of our customers, timely customer information Feedback to the relevant administrative departments and enterprises, and properly addressed.
Customer Service Center under the Department of Management and Technical Services. Customer Management primarily accept customers integrated business consulting, technology services mainly for customers with products before, during and after sales technical support and solutions. To make every customer in Tianbe Motors can be satisfied with the services and to maintain good relations of trust, we emphasize the relevance and effectiveness of customer service, and implement the accepted responsibility, that is, every phone customer , is responsible for every problem, so that they promote good feeling and deepen understanding. If you have any questions about our products and demand for our services or have any comments and suggestions, please feel free to communicate with us, we will do everything to serve you. Your satisfaction is our aim, the company’s joint development with customers is our persistent pursuit.
In the future, customer service staff will be warm and caring customer service with brilliant casting.